Off Court Pleated Pants - Black
DELIVERY & RETURNS
What are the delivery times for items in stock?
2-3 days
What are the delivery times for items on preorder?
2-4 weeks
What are the delivery charges?
Free shipping over 200€
Delivery charges are 12€ (No additional fees on delivery)
Satisfaction or Refunded
If you don't like the item, you have 14 days to send it back to us.
Simply go through your customer account and you will find a return guide with all the instructions. If you need to change a size, we will send you the package again within a few days, subject to stock availability, at our expense.
When we receive the item(s), we either exchange it or refund you. It's up to you.
How can I track my package?
When your package is sent, we send you a confirmation by email or SMS to make sure you receive it. In it, you have the link that allows you to track the progress of your delivery, so you don't take a half-day off for nothing.
What should I do if I have not received my package?
If you are not present during the delivery, the carrier should normally leave a "notice of passage." On this notice, it is indicated when the carrier should pass again, or where the package has been deposited.
Sometimes the carrier does not leave a notice of passage. So we advise you to regularly check the status of your delivery via the parcel tracking number that was sent to you in the delivery tracking email and text message.
If your package is announced as "Delivered" but you have not received it, please check with your concierge or neighbors if they have not received it on your behalf.
If your package is announced as "Returned to Sender," please contact our customer service.